Privacy Policy

At Elevexa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make a purchase from our store.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

Personal Information:
When you place an order or interact with us, we may collect personal details such as:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (via secure third-party payment processors like Stripe and PayPal)

2. How We Use Your Information

We use your information for the following purposes:

  • Processing Orders: To fulfill your order, including shipping, payment processing, and customer service.
  • Communication: To send you order updates, promotional offers, or customer service responses.
  • Improving Our Services: To analyze website traffic, enhance user experience, and improve our product offerings.
  • Marketing: To provide you with tailored promotions, product updates, and marketing communications (you can opt out at any time).

3. How We Protect Your Information

We take the security of your personal information seriously. We implement various measures to ensure your data is secure, including:

  • Encryption: Sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
  • Payment Processors: We use trusted, secure third-party payment processors like Stripe and PayPal, which comply with industry standards for securing transactions.
  • Access Control: We restrict access to personal data to authorized personnel only.

However, no method of data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who help us process payments, fulfill orders, or improve our services.
  • Legal Requirements: If required by law or to comply with legal processes, we may disclose your personal information to authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and provide personalized content. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request updates or corrections to your personal information.
  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to periodically review this policy to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: info@elevexa.store